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Good service and staff.
We were immediately welcomed and shown around, given keys for a test drive by Kalie - she was awesome and took care of us! A few hours later we drove out in a different new-to-us vehicle. Great inventory and knowledgeable staff!
Mike you are a wonderful salesman. Thanks for your nice , friendly, knowledgable service. We will enjoy our new trd pro 4 runner. Bruno an Dora sprecher.
Thank you Sherry and technician Dave for peace of mind...fitting us in today for check/scan after concrete rock penetrated bumper knocking out several items. And Dave for taking the time to explain all for our ICBC claim. Great service.
Excellent service - Always take care of the customer!
Good place good people good place to take your vehicle in service
I've always gotten good service and value from these guys for my toyota-specific car troubles.
This dealership is amazing, particularly the service department. They go above and beyond on a regular basis and always provide great service at reasonable rates.
I was in market for a pickup truck for 10 weeks, and I contacted a number of dealers online and by phone. However, most didn't appear to take my interest all that seriously. Some went days without responding. Many never followed up after the initial contact, which I found shocking! Gerald Overton, the general manager at Heartland, went above and beyond in my view. He reached out right away and took lots of additional pictures of everything I asked (one dealer wouldn't give me pictures after I inquired 3 times!), handled all the details promptly and professionally, and basically acted as my eyes and ears on truck that was 800 km away. When I flew into Williams Lake, product advisor Mike Fochuk picked me up at the airport and went over basic details during our drive to the dealership. Into the business office with Renee Rogers, another standout pro in the car business. ICBC runner was there promptly, too. Then Mike went over all the operational features and paired my phone and music, so I'd be all set for my drive back to the Kootenays. If I wasn't such a chatter box, I bet I would have been on my way in under 40 minutes. In any case, I highly recommend Heartland Toyota. Solid folks and processes, totally transparent and no ambiguity or monkey business. Plus, you can't go wrong with a Toyota product, new or used....Read More
Bought a pre owned Prius and its been the best car I've ever owned. Great sales team too
Great sales service when purchased first new car
I have always been treated with utmost care!
Great service and very helpful staff. Nice touch to have my vehicle washed and vacuumed while it was in for servicing.
Great service and attention to detail. First visit was an amazing experience. Thanks a lot Gerald, Sherri & Richard!